Fast Australia Wide Shipping
📌 Note: Bulky or heavy items are not eligible for free shipping.
We partner with trusted carriers, including Couriers Please, DHL Express, Toll, and Australia Post, to ensure reliable delivery. Some items may be shipped directly from our suppliers.
Once you place an order, it goes through several steps, including verification, quality checks, and packaging. Most orders are dispatched within 1-3 business days, with shipping times varying based on location and courier service.
When your order ships, you’ll receive a tracking link via email. This allows you to monitor your delivery in real-time. If you haven’t received tracking details within six business days, please reach out to us—we’re happy to help!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
3-in-1 Kids Play Tent Set - an exciting and versatile play area for children, combining a tent, tunnel, and ball pit to inspire hours of imaginative fun.
Encourage active play and endless fun for your children with this multifunctional play tent set. It’s perfect for birthdays, parties, or daily entertainment!
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
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