Delivery Information for Our Valued Customers

At Peaberry, we're dedicated to ensuring our exceptional products reach you swiftly and securely, wherever you are in Australia. We've partnered with Australia Post and trusted couriers to make this possible.

Shipping Costs: The cost of shipping is determined by the product's size, weight, and your location. However, we're excited to offer free shipping on select items, which are clearly marked on our site. You can view the exact shipping costs for other items in your shopping cart before finalizing your purchase.

Dispatch Times: We aim to dispatch orders within 1-2 business days. However, during the busy October-December period, please allow up to 3-4 days.

Delivery Duration: Depending on your location in Australia, anticipate your order within 3-10 business days. This may vary during peak periods or due to unforeseen delays from our transport partners.

Direct-from-Supplier Shipments: To provide a diverse product range, some items are shipped directly from our trusted suppliers. While this ensures a broader selection and timely deliveries, please note that Express Post is not available for these items.

Signature Requirement: Australia Post requires a signature upon delivery and serves both addresses and PO Boxes across Australia. If we can't deliver to the provided address, your package will be held at an Australia Post office or another designated depot. We must note that home delivery isn't always guaranteed. On rare occasions, if an item in your order might cause significant shipment delays, we may need to cancel and refund that specific item.

Shipping Calculations: If there's a significant discrepancy in shipping or total calculations, we'll reach out to inform you of the correct charges or, if necessary, cancel the order and process a refund.

Express Post Option: Products shipped from our Peaberry warehouse are eligible for the Express Post option. Though it's not an overnight service, we prioritize these orders. The usual dispatch time is 2-3 business days, potentially longer during peak periods.

Thank you for choosing Peaberry. We're here to ensure your shopping experience is both seamless and satisfying.